Customer Service Representative I

Job Details

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

    • At least a year in customer service, order management, or supply chain experience — preferably in medical devices, healthcare, or life sciences.
    • Strong proficiency in MS Excel (pivot tables, VLOOKUP/XLOOKUP, basic formulas).
    • Experience using ERP and CRM systems (major ERP platforms) and comfortable learning new systems.
    • Excellent verbal and written communication skills.
    • Strong analytical skills, attention to detail, and ability to prioritize under pressure.
    • Customer-focused with a collaborative mindset and strong stakeholder management skills
  • No prior experience is needed
  • 401(k)
  • Paid time off
  • Vision insurance
  • Health savings account
  • Dental insurance
  • Flexible spending account
  • Disability insurance
  •  
  • Full-time
  • Part-time
  • $38,500 – $61,985 a year